Travel planning at your fingertips
Find Buses, Shuttles, Ferries and Privates

secure transactions
service guarantee
multiple trip options

Secure Transactions

Your data is protected with secure transactions
We prioritize the security of your personal information during every transaction.

Travel to your way

We guarantee our services, ensuring your peace of mind.
If anything goes wrong, we'll refund your money and offer you a complimentary trip.

At every time and place

Choose from a variety of schedules and providers to plan from the comfort of your home.
We prioritize the security of your personal information during every transaction.

Transportation options we provide

Coach & Luxury Bus

  • Always be 15 minutes before waiting for your shuttle.
  • Remember they pick up more passengers so ther can be a delay up to 40 mins. But always be Ready!
  • Shuttle from the supplier did not showed up, No worries we got your back!

Shared & Private Shuttle

  • Always be 15 minutes before waiting for your shuttle.
  • Remember they pick up more passengers so ther can be a delay up to 40 mins. But always be Ready!
  • Shuttle from the supplier did not showed up, No worries we got your back!

Water Taxi

  • Always be 15 minutes before waiting for your shuttle.
  • Remember they pick up more passengers so ther can be a delay up to 40 mins. But always be Ready!
  • Shuttle from the supplier did not showed up, No worries we got your back!

Safety and integrity are our top priorities. We ensure a highly trusted and secure service for all our passengers and clients. Travel with confidence, knowing that your journey with us is both reliable and safe, every step of the way.

Transportation options we provide

Book and pick your trip

Choose your destination, travel dates, and time.
Select the transportation option that suits your needs.

Check out and Payment

Provide your personal information and payment method.
Enter your personal details, choose your ticket type, and complete the payment using your preferred method.

Receive Travel Instructions and Passenger Info

You’ll receive a notification with your booking details.
Check your email for booking confirmation, travel instructions, and any additional passenger information.

Need Help?

It is important for you to know that we make every effort to arrive promptly. However, there are factors beyond our control, such as traffic, demonstrations, weather conditions, or events.
Rest assured, we will arrive for you. If you have any questions about the status of your transportation, please contact us through our Customer Help Center.

Customer Service Center

For changes or more information

Send us an e-mail

Support & Request

Quotes for groups

[email protected]

What they say about us?

Gianpiero

Ho utilizzato GuateGo nel mio viaggio in Guatemala e Belize, prenotando più di dieci spostamenti e devo dire che sono estremamente soddisfatto del read more...

Corina V

Transporte confiable, seguro y espacioso para nuestra familia de seis desde y hacia el aeropuerto. Es bueno tener esto programado y cuidado read more...

Jana L

He reservado un servicio de transporte compartido de Playa del Carmen a Chiquilla. Todo estaba bien, no hay problema durante la reserva read more...

Rafael H

El autobús está limpio, reproducen música local en la radio que es agradable sentir el ambiente local. El viaje fue bastante suave porque read more...

Justin

La lanzadera llegó de 30 a 45 minutos tarde y no pude contactar con la compañía para averiguar qué estaba pasando. Un taxista pudo ponerse en read more...

Fernando D

Gran opción de transporte, pude reservarlo con 5 días de antelación, así que tuve transporte desde el aeropuerto a Antigua esperándome read more...

Joshi

Me gustó mucho desde el inicio, recibí toda la información por correo pero no hubo problema porque cuando me presenté a la estación todo estaba tal read more...

GuateGo Booking FAQs

Please note the sooner you make your reservation would be better to guarantee your seat. We recommend making your reservation at least 48 hours from your travel date. Have in mind that last-minute bookings will be subject to availability. To check availability you can contact us to: Whatsapp or email to [email protected].

Rates include one standard piece of luggage and one carry-on. Extra luggage must be informed about in advance as it might incur additional costs. To know the fees for extra/oversized/odd luggage/surfboards, etc, please contact us to Whatsapp or email to [email protected]. Luggage not approved in advance can be refused at pick up time at our sole discretion, and no refund will be given.

We only work with prepaid services to guarantee your transport.

We know Trips can suffer changes, we understand that a lot of changes can happen (the close of borders and airports, flights cancellations, among others). To learn more about it follow this link: GuateGo Terms & Conditions or contact us via Whatsapp or email to [email protected]. to make a modification.

Due to our policies, we are not able to provide a full refund. To learn more about the percentage you can apply follow this link: GuateGo Cancellation Policies .

GuateGo makes travel planning easy

There is no better way to travel. Our innovative platform is the ideal way to plan your trip in Central America.

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