Please note the sooner you make your reservation would be better to guarantee your seat. We recommend making your reservation at least 48 hours from your travel date. Have in mind that last-minute bookings will be subject to availability. To check availability you can contact us to: Whatsapp or email to [email protected].
Rates include one standard piece of luggage and one carry-on. Extra luggage must be informed about in advance as it might incur additional costs. To know the fees for extra/oversized/odd luggage/surfboards, etc, please contact us to Whatsapp or email to [email protected]. Luggage not approved in advance can be refused at pick up time at our sole discretion, and no refund will be given.
We only work with prepaid services to guarantee your transport.
We know Trips can suffer changes, we understand that a lot of changes can happen (the close of borders and airports, flights cancellations, among others). To learn more about it follow this link: GuateGo Terms & Conditions or contact us via Whatsapp or email to [email protected]. to make a modification.
Due to our policies, we are not able to provide a full refund. To learn more about the percentage you can apply follow this link: GuateGo Cancellation Policies .