GuateGo policies

Privacy policies > FAQ´s Covid-19

FAQ´s Covid-19

Updated at 20 October, 2020

The bus contains the emergency numbers according to where you are going. They will be placed in blue and in a visible place inside the vehicle. You can notify the pilot so that he can communicate and support you in a better way. You can also contact the phone line 1517 or 1540.

If you notice someone with symptoms, notify the pilot so appropriate action can be taken.

Unfortunately if your temperature is greater than or equal to 38C, you will not be allowed to board transportation, enter the country, or establishments such as restaurants, shopping centers, etc.

Yes, in GuateGo we have prepared a series of protocols for exchanges and returns which you can consult by clicking here .

They will not let you enter the country and probably not board the plane, it is an essential requirement to be able to travel to Guatemala.

Yes, in GuateGo we have prepared a series of protocols for exchanges and returns which you can consult by clicking here .

Definitely not. Guatemala has taken all the necessary measures to ensure that travelers enjoy their trip and feel safe and calm at all times. The people of Guatemala are happy to welcome tourists again and to serve them as they always have. With a smile and open arms, but with social distancing ;)

To book any destination in Guatemala, Costa Rica or Belize clic here

Click For more information on what you need to travel to Guatemala, Costa Rica o Belize.

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