Please note the sooner you make your reservation would be better to guarantee your seat. We recommend making your reservation at least 48 hours from your travel date. Have in mind that last-minute bookings will be subject to availability.
To check availability you can contact us to:
+1 (858) 348-5490 or +502 58087471 or email to [email protected].
We only work with prepaid services to guarantee your transport.
We know Trips can suffer changes, we understand that a lot of changes can happen (the close of borders and airports, flights cancellations, among others). To learn more about it follow this link: Modifications or you can contact us to: +1 (858) 348-5490 or +502 58087471 or email to [email protected] to make a modification.
Due to our policies, we are not able to provide a full refund. To learn more about the percentage you can apply follow this link: Cancellations
If your flight is delayed or canceled please contact us to: +1 (858) 348-5490 or +502 58087471 or email to [email protected] to let us know about it and be able to help you to reschedule. Otherwise, if the driver arrives and he does not find you, the service will be charged as a No Show and a new ticket will have to be purchased.
Unfortunately, if you miss your bus a new ticket will have to be purchased.
Rates include one standard piece of luggage and one carry-on. Extra luggage must be informed about in advance as it might incur additional costs. To know the fees for extra/oversized/odd luggage/surfboards, etc, please contact us to: +1 (858) 348-5490 or +502 58087471 or email to [email protected]. Luggage not approved in advance can be refused at pick up time at our sole discretion, and no refund will be given.
Please note that not all of the transportations allows you to travel with your pet or assistance dog. For more information please contact us to: +1 (858) 348-5490 or +502 58087471 or email to [email protected].
If your service is a shared shuttle please note that delays are very often in this type of service as they have to pick up several passengers and time between one and another can take some time. Private services may have delays due to traffic. In any of the cases please contact us to: +1 (858) 348-5490 or +502 58087471 or email to [email protected].to check the status of your transport.
If there is a problem with your booking, payment didn’t go through or you were double charged, please contact us via Whatsapp or email! We'll be delighted to assist you.
Please contact us to: +1 (858) 348-5490 or +502 58087471 or email to [email protected]. so one of our agents can help you to resolve it.
If there is a problem with your booking, please contact us to: +1 (858) 348-5490 or +502 58087471 or email to [email protected]. We'll be delighted to assist you.
Support & Request
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Quotes for groups
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